Tell us exactly what you need
Our Business Development Team will have an initial call with you to talk about your business. The aim is to understand how you currently operate, your existing pain points as well as your objectives and future plans. This provides us with an understanding of your business so we can see where we can add value and help you grow.
Setup on our system
As part of your on-boarding process we put aside time to discuss in depth your packaging and shipping requirements. This will ensure your customers get a first class experience and that your shipping is optimised. We also plan in training for functions such as customer service at this stage if required.
Onboarding Complete!
We work very closely with our Clients particularly over the first 2-3 months to ensure everything is working perfectly. Your Dedicated Account Manager will arrange regular account reviews and be on hand at any time to support you. They will always be looking for new opportunities to drive efficiencies, grow your business and keep you up to date with new releases as we continue to develop our software and infrastructure.